Terapay is a Bills Payment app used by over 20,000 customers to pay for electricity, Cable TV Subscription, Airtime, Data, etc.
The existing app had an outdated interface, inconsistent design patterns, and lacked some key features that users needed for a seamless bills payment experience.
I solely redesigned the UI of this app. My focus was on improving usability, modernising the interface, and adding new features to enhance the overall user experience.
Design Process: What do we change, and how?
The redesign focused on simplifying navigation, improving visual hierarchy, and ensuring consistency across all screens. It was important to make it easy for users to find actions easily. I also introduced modern illustrations and micro-interactions to make it engaging.
Feedback from active users heavily influenced most of the design decisions, ensuring that the changes addressed real user needs and pain points.
Style Guides and UI Components
I created a comprehensive style guide and UI components based on the existing brand guidelines to achieve a more cohesive and visually appealing design. These building blocks ensured consistency across the app and laid the foundation for a polished interface.
Some UI Components created for Terapay`s Redesign
Landing Page
The landing page was redesigned to highlight Terapay’s expanded services beyond airtime recharge (as seen in the ‘Before’ version). I also incorporated social proof (the number of active users) and instant access to signup options through Google and email, for a faster and more user-friendly experience.
Before (left) and After (right) of the Landing page
Home Dashboard
Introduction of a multi-currency feature, allowing users to convert between currencies.
A banner to display in-app announcements, and Special offers for users.
Easier and faster navigation with a Tab Menu
Terapay`s Home Dashboard
Profile and User Support
Easy access to secondary functions like Support, Security Settings
Light theme was introduced for accessibility preferences of the user
A better support channel showing different ways to reach
History and Bookmarked Transactions
Repeating transactions to the same beneficiaries are common. To make this experience easier for users, there is a bookmark option so they can initiate the same transaction any time once they have it saved.
USSD Inquiries
Checking their airtime and data balance easily is important to some customers, hence the need to add a USSD inquiry feature to auto dial the respective codes.
Fund Wallet and Buy Airtime
Electricity and Cable TV Payments
Refer a Friend
Other Screens
